Summary: Bm 3100 Mt2
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1 BM 3100 MT2
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motivation theory (content) (intrinsic)
focus on identifying needs and satisfaction that motivate emloyees -
motivation theory (process) (extrinsic)
focus on explaining internal and environmental factors to motivate employees -
theory X and Y
X: employees dislike work, can only be motivated w rewards and punishments (typical outlook)
Y: Employees are self engaged committed responsible and creative
(positive influence) -
Motivator-hygiene theory (Herzberg)
satisfaction comes from motivating factors while dissatisfaction comes from hygiene factors.
Motivators: jobs offering achievement, recognition stim work, advancement
(satisfaction)
Hygiene factors: good company policies, salary, relations, working conditions
(no dissatisfaction) -
Equity Justice Theory
theory that explains how people strive for fairness and justice in social exchanges, give-take.
Basically comparing what you put into your job and get out of your job to other colleagues. If you feel its unfair people fight back (157)
distributive justice - awards fairness
procedural justice - fairness of process used to make allocation decisions
interactional justice - interpersonal treatment -
Hope = Willpower + Waypower
Willpower - having a goal and the determination to achieve it
Waypower - (means for achieving goal) need to see alternative paths to achieve the goal. -
Steps in Group Development Process
Forming
Storming
Norming
Perfomring
Adjourning -
group becomes a team when...
leadership becomes a shared activity
accountability individual and collective
group develops its own purpose
problem solving becomes a way of life
effectiveness measured by group not individual -
5 forms of teamwork competencies
contributes to the teams work
constructively interacts
keeps team on track
expects quality work
has relavent skills knowledge ability -
team effectiveness 3 C's
Charters and strategy - how the team will operate sharing info teamwork
Composition - collection of jobs personalities knowledge skills etc of members
Capacity
bare min to be a team player
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