Summary: Bm 3100 Mt2

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  • 1 BM 3100 MT2

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  • motivation theory (content) (intrinsic)

    focus on identifying needs and satisfaction that motivate emloyees
  • motivation theory (process) (extrinsic)

    focus on explaining internal and environmental factors to motivate employees
  • theory X and Y

    X: employees dislike work, can only be motivated w rewards and punishments (typical outlook)

    Y: Employees are self engaged committed responsible and creative
    (positive influence)
  • Motivator-hygiene theory (Herzberg)

    satisfaction comes from motivating factors while dissatisfaction comes from hygiene factors.

    Motivators: jobs offering achievement, recognition stim work, advancement
    (satisfaction)
    Hygiene factors: good company policies, salary, relations, working conditions
    (no dissatisfaction) 
  • Equity Justice Theory

    theory that explains how people strive for fairness and justice in social exchanges, give-take.
    Basically comparing what you put into your job and get out of your job to other colleagues. If you feel its unfair people fight back (157)

    distributive justice - awards fairness
    procedural justice - fairness of process used to make allocation decisions
    interactional justice - interpersonal treatment
  • Hope = Willpower + Waypower

    Willpower - having a goal and the determination to achieve it


    Waypower - (means for achieving goal) need to see alternative paths to achieve the goal.
  • Steps in Group Development Process

    Forming
    Storming
    Norming
    Perfomring
    Adjourning
  • group becomes a team when...

    leadership becomes a shared activity
    accountability individual and collective
    group develops its own purpose
    problem solving becomes a way of life
    effectiveness measured by group not individual
  • 5 forms of teamwork competencies

    contributes to the teams work
    constructively interacts
    keeps team on track
    expects quality work
    has relavent skills knowledge ability
  • team effectiveness 3 C's

    Charters and strategy - how the team will operate sharing info teamwork
    Composition - collection of jobs personalities knowledge skills etc of members
    Capacity 

    bare min to be a team player
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