Summary: Principles Of Marketing | 9780273786993 | Philip Kotler, et al

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Read the summary and the most important questions on Principles of Marketing | 9780273786993 | Philip Kotler, Gary Armstrong.

  • 1 Marketing week 1

    This is a preview. There are 80 more flashcards available for chapter 1
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  • Who serve as key inputs to an MIS?

    The users of the information
  • How do competitors often reveal intelligence information?

    1. annual reports
    2. business publications
    3. trade show exhibits
    4. web pages
  • What are the four basic steps of the marketing research process?

    1. Define problem
    2. Develop research plan
    3. implement: collect data
    4. interpret and report findings
  • Why is secondary data a good starting point for any research project?

    - low cost
    - quick to obtain
  • What are the downsides of using secondary data?

    - data quality
    - age
  • What are telephone surveys

    flexible method that has speed advantages.
  • What are the 6 steps to implement and complete a research project.

    1. Collect info
    2. process
    3. Analyze
    4. interpret findings
    5. draw conclusions
    6. report to managament
  • Responses inside the black box, has two parts

    1. buyer characteristics influence how the buyer perceives and reacts to the stimuli
    2. the decision process itself affects the buyer's behavior
  • 5 variables which influence consumer behaviour

    1. cultural
    2. social
    3. Personal
    4. Psych. 
    5. Buyer
  • Where does high involvement purchase lead to

    more active, careful decision making

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