Tutorial title - Designing Useful KPIs

3 important questions on Tutorial title - Designing Useful KPIs

What does Decision Clarity pertain to in regards to KPIs?

This KPI informs a specific decision; vague answers make it useless.

How should a KPI be measured according to Measurement Consistency?

Consistently across time periods, locations, and business units.

What does Behavioural Influence analyze about tracking a KPI?

Will tracking this metric actually change how people work?

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