Designing and delivering interventions

8 important questions on Designing and delivering interventions

What is an organizational development (OD) intervention?

Intervention is a set of sequenced planned actions to help an organization increase its performance
3 points about interventions:
oIntervention enters into continuous stream of organizational life
o   Interventions interrupt existing processes on purpose

oPurpose of interventions is to improve effectiveness of organizations

Criteria that define an effective intervention:

- Extent to which intervention is relevant to organization and its members
- Knowledge of outcomes: interventions must be based on valid knowledge
- Extent to which it enhances organization’s capacity to manage change

Factors that can affect intervention success.

-Matching the intervention to evidence-based data and diagnosis.
oTo avoid generating too many options
-Readiness for change: is the beliefs, attitudes and intentions of employees regarding change
- Cultural context: interventions need to be modified to fit the culture
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Types of OD interventions

Individual
Team
Organizational

Individual OD interventions

Coaching and mentoring: one-to-one intervention in which an individual works with a coach to improve a specific behaviour or skill
Framework for coaching is GROW:

·Goal – what do you want to do differently?
·Reality – what is happening now?
·Options – what options do you have?
·Will – what options will you choose?


Career development
oAims to motivate, develop, promote and retain individuals
oSupport employees to develop organizational capabilities

Conflict resolution

Team OD intervention

-Aims to improve team’s performance, e.g. working together
-Team development: encourage teams to develop and perform better. Team building costs a lot of energy and time
-Team psychometrics: to create a better understanding of team members
-Inter-team interventions: each team meeting independently to develop a list of their own perceptions and of the how it believes the other team perceives it

Organizational OD intervention

-OD’s are designed to make significant transformations in the character and performance of an organization.
-These interventions target a whole organization
oThey consist of multiple activities over a longer period of time

What are development programmes

Aim to build the capabilities of individuals e.g. workshops, challenge to create opportunities that both address high-priority needs and personal development, so development interventions need to:
oProvide time for reflection
oTake individuals out of their comfort zone
oTrack progress

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