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Summary: Emba: Operations Management

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Read the summary and the most important questions on EMBA: OPERATIONS MANAGEMENT

  • 1 OPERATIONS MANAGEMENT FUNDAMENTALS

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  • 1.1.1 Introduction to Operations Management

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  • What is Operations Management (OM) goal?

    OM's goal is to design, maintain, and improve the processes by which businesses produce and deliver good and services to customers.
  • Why is OM also useful to personnel with managerial responsibilities?

    Because it offers insight into improving small intra-departmental processes as well as large inter-departmental processes.
  • It aims to optimize the use of resources and inputs to produce outputs.

    Operations Management
  • 1.1.2 The Process Flow Diagram

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  • True or False. Does inventory include inputs yet to be processed, or outputs that have exited the process?

    False
  • The total number of flow units in the production line at any one time is called

    Inventory
  • The ________ is the number of flow units that complete the process within a specified time span.

    Flow Rate
  • True or False. Flow time is not equal to flow rate.

    True
  • 1.1.3 Bottlenecks, Wait Times, and Process Capacity

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  • How to spot a bottleneck task?

    The number of customers in the queue increases
  • True or False. The capacity of any process is defined by its weakest link.

    True
  • 1.1.4 Process Structures: Job Shops to Assembly Line Flows

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  • True or False. One drawback of batch processing is that wait times for products and services can be longer.

    True

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