Summary: Emba: Operations Management

Read the summary and the most important questions on EMBA: OPERATIONS MANAGEMENT

• 1 OPERATIONS MANAGEMENT FUNDAMENTALS

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• 1.1.1 Introduction to Operations Management

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• What is Operations Management (OM) goal?

  OM's goal is to design, maintain, and improve the processes by which businesses produce and deliver good and services to customers.

• Why is OM also useful to personnel with managerial responsibilities?

  Because it offers insight into improving small intra-departmental processes as well as large inter-departmental processes.

• It aims to optimize the use of resources and inputs to produce outputs.

  Operations Management

• 1.1.2 The Process Flow Diagram

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• True or False. Does inventory include inputs yet to be processed, or outputs that have exited the process?

  False

• The total number of flow units in the production line at any one time is called

  Inventory

• The ________ is the number of flow units that complete the process within a specified time span.

  Flow Rate

• True or False. Flow time is not equal to flow rate.

  True

• 1.1.3 Bottlenecks, Wait Times, and Process Capacity

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• How to spot a bottleneck task?

  The number of customers in the queue increases

• True or False. The capacity of any process is defined by its weakest link.

  True

• 1.1.4 Process Structures: Job Shops to Assembly Line Flows

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• True or False. One drawback of batch processing is that wait times for products and services can be longer.

  True