FRIDAY THES ABST INTRO

16 important questions on FRIDAY THES ABST INTRO

What was the purpose of your study in one sentence?

The purpose of my study is to explore how EY Luxembourg can improve its workforce planning over a 12 - month period to increase operational efficiency, maintain high quality service and improve financial performance.

Why is workforce planning critical for EY Luxembourg specifically?

Workforce planning is critical for EY Luxembourg because their success depends on having the right people with the right skills working on client project. If planning is bad, it can lead to overworked staff, bad quality service, or financial losses.

What methods did you use to collect your data, and why?

I used a mixed method approach, combining survey and interviews with both junior and senior staff. This allowed me to gather both numerical trends and insight into people's real experiences and opinions.
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What were the biggest problems identified in the current workforce planning system?

The issues were find in 3 main areas, namely;
  1. Too many people were leaving, and there was no clear plan for replacing people in important roles
  2. HR reports weren't clear or useful, and the way staffing decisions were made wasn't transparent.
  3. The company wasn't using a real-time data to help plan or manage staffing decisions.

What were your main recommendations, and how would they help the organization long-term?

  1. The company should create clear career paths so employees can see their future in the company.
  2. The company should set up mentorships program, promote them, give rewards and benefits, to help keep staff from leaving.
  3. I also recommend using performance goals (KPIs) as part of everyday planning.
  4. Finally, using a flexible work options and real-time data to plan staffing better.
All these recommendation will help reduce employee turnover, make teams more stable, and improve long-term success.

What is the main issue your study addresses?

The main issue my study looks at is how EY Luxembourg can improve its workforce planning. Right now, the firm is facing staffing shortages, which are causing stress for employees, delays in projects, and a drop in service quality. My goal is to find ways they can fix these problems and improve performance in the next 12 months.

Why is staffing such a big problem for EY Luxembourg in particular?

Staffing is a big problem for EY Luxembourg because the country has
  1. small population
  2. A vey competitive job market
  3. Require specific languages
All these makes it hard for the company to find enough qualified people who meets all these needs. At the same time, demand for consulting firm keeps growing which puts more pressure on the staff they already have.

What are some causes of understaffing at EY Luxembourg?

Some main causes are;
  1. High employee turnover
  2. Difficult finding people with the right skills
  3. There tight immigration and languages rules
  4. The workload is very high which leads to stress and burnout, making people leave. 

What was the goal of your research?

The goal of my research was to find how EY Luxembourg can improve its workforce planning over the next 12 months. My goal was to explore ways to reduce staffing problems, improve efficiency, and help the company perform better financially

What makes Luxembourg a unique and difficult job market?

Luxembourg is a small country with a limited workforce, but it has a big financial sector with many global firms. This creates a lot of competition for skilled workers. On top of that, hiring is harder because of strict immigration rules, and the need for multilingual rules.

How does poor workforce planning affect EYs clients and performance?

Poor workforce planning leads to staff being overworked, which can cause stress, burnout and mistakes. This affect the quality of work, leads to missed deadlines and makes clients unhappy. Over time, it can hurt EYs reputation, reduce profits and cause even more employees to leave.

What is the overall goal of your research?

The overall goal of my research is to help EY Luxembourg improve its workforce planning within a 12 month period, so they can they can have the right number of staff, reduce pressure on emplyees and deliver better service while also improving its financial performance.

Who can benefit from your study and why does it matter?

  1. EY Luxembourg can benefit from this study bu using the recommendations to fix their staffing problems.
  2. Other consulting firms that are facing similar issues like high turnover and skill shortages can learn from it.

Why did you use a mixed-methods approach (both interviews and surveys)

Using both methods gave me a fuller picture. The survey allows me to ask the same question to many people. However, surveys does not tell you everything, so I also did interviews. These are one on one talks where people can explain their thoughts more deeply and share their personal stories.

If EY doesn't act on your recommendations, what risks do they face?

The company will continue having a high turnover, lowered service quality, missed deadlines and declining client satisfaction. This could damage the company reputation, reduce the company profit and even make it harder to attract the talent in the future.

If you had more time or resources, what else would have explored in your study.

  1. Expanding the sample size
  2. Including more firms to compare practices

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