Summary: Organizational Behavior | 9781259921704 | Steven L McShane, et al

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Read the summary and the most important questions on Organizational Behavior | 9781259921704 | Steven L. McShane; Mary Ann Young Von Glinow

  • 1 introduction to the field of organizational behavior

    This is a preview. There are 72 more flashcards available for chapter 1
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  • how do we call groups of people who work independently toward some purpose?

    organizations
  • Why do companies need 'human capital'?

    • Competitive advantage
    • Knowledge, creativity etc. 
    • Improves adaptivity 
    • Improves individual behaviour and performance
  • how do we call economic, social and cultural connectivity with people in other parts of the world?

    globalization
  • What are the consequences of diversity at the workplace?

    • More creativity
    • More representative of the society
    • Take longer to work together 
  • What are two different levels of diversity?

    • Surface level diversity (gender, ethnicity etc.)
    • Deep level diversity (beliefs, attitudes etc.) 
  • how do we call the degree to which a person minimizes conflict between work and non-work demands?

    work-life balance.
  • What are the benefits of remote work?

    • Better work-life integration
    • Higher productivity
    • Less stress
  • how do we call an arrangement whereby employees work from home one, or more days per month rather than commute to the office?

    telecommuting
  • What are the risks of remote work?

    • Social isolation
    • Less promotional opportunities 
  • How does one get a better work-life integration?

    • Integrating multiple roles (meeting while walking)
    • Flexible work schedule
    • Work and non-work is aligned with personality 
    • Boundary management 

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