Summary: Personnel Psychology

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  • 1 Human Capital - Ployhart (2021)

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  • How does Ployhart define human capital?

    As knowledge, skills, abilities and other characteristics (KSAO's)
  • How do KSAO's differ from performance behavior?

    KSAO's are potential drivers for performance behavior, the actual things that are done on the task or job
  • How do performance behaviors differ from performance outcomes?

    Performance behaviors refer to the actual tasks done on the job, while performance outcomes are the results of those behaviors like; sales, costumer satisfaction, etc.
  • In what two forms does human capital exists?

    Generic human capital (intelligence, personality) & firm-specific human capital (company processes, internal relations, local expertise)
  • When aggregated (combined) across employees, human capital resources help the firm implement its strategy and achieve, what?

    Competitive advantage
  • Why is human capital valuable?

    It drives performance behaviors and outcomes that create competitive advantage
  • The value of human capital does not come inherently it depends on how closely it is linked to, what?

    Firm-relevant performance
  • True or false: firm specificity is not a fixed property?

    True
  • What for is human capital critical?

    For organizational performance and competitive advantage
  • 2 HR alignment - Heneman & Milanowski (2011)

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  • How do Heneman & Milanowski describe HR alignment?

    As the link between HR practices and organizational effectiveness

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