Some Extra Stuff

20 important questions on Some Extra Stuff

What is a common mistake project teams make regarding problem definition?

Not defining the problem/task well.

What do project teams mistakenly rely on to provide all the answers?

Thinking tools alone will provide all the answers.

What mistake involves jumping to a solution?

Jumping to a solution without defining the problem.
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What is a behavior project teams exhibit while ignoring the problem?

Looking busy while the problem goes away.

What is stakeholder analysis concerned with?

  • Who has an interest or “stake” in the project outcome?
    • What resources will be needed to accomplish the project
    • Who will need to action
    • Who will be impacted
    • Who thinks they will be impacted
    • This may change based on project phase and specific activities

Who are the key resources in the project?

  • Vice president, operations
  • Warehouse manager
  • Project leader
  • Parts manager
  • Vice president, customer services
  • Shipping department

What tool is used to sort through potential stakeholders?

A tool to help sort through potential stakeholders is the “RACI” matrix.

What is a mistake management makes regarding project scope?

Don’t scope team projects well – “Achieve world peace”.

What are the conflict sources at the project formation stage?

  • Schedules
  • Priorities
  • Manpower
  • Technical opinions

What does "Responsible" mean in the RACI matrix?

Responsible: Gets the work done – only one for each activity

Which conflict sources are present at the early program phases?

  • Schedules
  • Priorities
  • Manpower
  • Technical opinions
  • Procedures
  • Cost
  • Personality

What is the management mistake involving team dynamics?

Putting a “hero” on the team.

What are some sources of conflict in a project?

  • Sources of conflict can vary over the life of a project, and include:
    • Schedules
    • Project priorities
    • Workforce resources
    • Technical opinions and performance trade-offs
    • Administrative procedures
    • Personality conflict
    • Cost & allocated funds

What is a management mistake involving project oversight?

Charter and walk away.

What does "Accountable" mean in the RACI matrix?

Accountable: If the activity is not successfully completed, whose head will roll? “Responsible” is accountable to this person, and this person approves completed work. Only one for each activity.

What conflict sources are identified during the main program?

  • Schedules
  • Priorities
  • Manpower
  • Technical opinions
  • Procedures
  • Cost
  • Personality

What are some methods to manage conflict?

  • Withdrawal
  • Forcing a viewpoint
  • Smoothing (#3)
    • Emphasize areas of agreement
  • Compromising, or negotiating (#2)
    • Each party gives up something
  • Confronting, or problem solving (#1)
    • Focus on issues and look for best overall solution

What does "Consult" mean in the RACI matrix?

Consult: Provides advice, information to project, for example Subject Matter Expert (SME)

What conflict sources are present toward the end of the program?

  • Conflict over schedules
  • Conflict over priorities
  • Conflict over manpower
  • Conflict over technical opinions
  • Conflict over procedures
  • Conflict over cost
  • Conflict over personality

What does "Inform" mean in the RACI matrix?

Inform: Needs to know about decisions or actions, for example, business support functions

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