Strategic Planning for Performance Excellence
52 important questions on Strategic Planning for Performance Excellence
What was the growth in rebuild in 2019?
What was the growth in remanufacturing in 2018?
How many millions of pounds of end-of-life material were received in 2017 for product take-back by weight?
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By how much does CAT aim to reduce absolute greenhouse gas emissions from their operations by 2030?
What have many organizations traditionally relied on to assess organizational performance?
What was the percentage of product take-back in 2020?
What percentage of CAT's new products through 2030 will be more sustainable than the previous generation?
What often requires changes in HR plans?
What human resource plan is associated with customer satisfaction?
What is the strategic objective related to customer satisfaction?
By what percentage does CAT plan to reduce landfill intensity by 2030?
What are the four perspectives often reflected in a balanced scorecard?
- Financial goals
- Customer goals
- Internal business process goals
- Learning and growth goals (for human resources)
What is the goal for growth in remanufacturing by 2020?
What are the components of an Action Plan according to the slide?
- Specific actions that respond to short- and longer-term strategic objectives
- Include details of resource commitments and time horizons
What is one example of a change in HR plans?
What is the strategic objective related to employee satisfaction?
What is CAT's goal regarding employee health and safety by 2030?
What leads to long-term objectives in Strategy Deployment (Hoshin Kanri)?
What is another example of a change in HR plans?
What do Measures and Indicators quantify?
What are the human resource plans related to employee satisfaction?
- Develop, implement, and deliver online training courses
- Require leadership rotation in team projects
What does Strategy Development consist of?
- Defining the mission of the organization – the concept of the business and the vision of where it is headed
- Setting objectives – translating the mission into specific performance objectives
- Defining a strategy – specific actions to achieve the performance objectives
How is deployment achieved in Strategy Deployment (Hoshin Kanri)?
What is an example of a strategic objective for a supplier in a highly competitive industry?
What type of training is mentioned as an example of a change in HR plans?
What is the power associated with Integrity in Caterpillar's Code of Conduct?
What value is described as "The Power of Quality"?
Which value represents "The Power of Working Together"?
What is the purpose of the Operating & Execution Model?
What does "Core Competency" refer to?
What does Strategy Implementation consist of?
- Executing the strategy effectively and efficiently
- Evaluating performance, and making corrective adjustments when necessary
What is negotiated for in Strategy Deployment (Hoshin Kanri)?
What is the first step in the Hoshin Planning Macro-Level Process?
What type of reviews are part of Strategy Deployment (Hoshin Kanri)?
What is the second step in the Hoshin Planning Macro-Level Process?
What are future goals likely to emphasize?
What could action plans entail?
What process improvement is mentioned as an example of a change in HR plans?
What are the strategic objectives related to world-class performance?
- Improve process quality
- Reduce costs to world-class benchmark levels
What are the human resource plans related to market growth?
- Actively participate on marketing teams to determine HR requirements
- Develop a hiring plan for new product development and marketing initiatives
What are the human resource plans related to world-class performance?
- Support Six Sigma training initiatives
- Develop lean expertise throughout the workforce
What does Sustainability signify in Caterpillar's Code of Conduct?
What does the focus allow the company to develop?
What is the third step in the Hoshin Planning Macro-Level Process?
What are Strengths and Weaknesses in a SWOT analysis?
What does the vision of an organization describe?
What is the final step in the Hoshin Planning Macro-Level Process?
What is the organized process for selecting strategies to achieve an enterprise’s mission?
- How do we prepare for the future?
What areas are considered internal in a SWOT analysis?
- Management
- Marketing
- Technology
- Research
- Finance
- Systems
What do values or guiding principles refer to in an organization?
What should you start with in strategic planning?
What are Opportunities and Threats in a SWOT analysis?
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- Never study anything twice again
- Get the grades you hope for
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