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Effective Teamwork

36 important questions on Effective Teamwork

What are the tasks involved in Stage 1 of the Boeing A&T Team Development Process?

Plan team tasks
Develop team communication

Who first proposed the stages of team development and in what year?

First proposed by Bruce Tuckman in 1965.

What does the "Directs Team" do in the Boeing A&T Team Development Process?

Identify goals, outcomes, timelines
Provide direction
Lead in solving problems, making decisions
Control budget and some scheduling
Give frequent follow-up

List the stages of team development as proposed by Bruce Tuckman.

Forming
Storming
Norming
Performing
Adjourning – added later

What are the key activities in Stage 2 of the Boeing A&T Team Development Process?

Define measures
Develop team milestones
Improve quality, cost, and cycle time
Schedule and hold team meetings

What is the purpose/benefit of conflict resolution in a team charter?

How resolved: Intra-group process? Resolved by team members who have no personal stake? Mediation? Other?

What role does the "Coaches Team" play in the Boeing A&T Team Development Process?

Involve team in problem solving
Control team budget
Provide support
Work with team to define performance and how it is measured

What is the purpose of the mission in a team charter?

Concrete, group-level operationalization of abstract, organization-level goals. Facilitates understanding of collective responsibilities, agreements on process, and measurement of outcomes. This is a team-level mission.

What does problem resolution assume in a team charter?

Assumes conflict is cognitive – competing perspectives, reconciliation is achievable perhaps by team leader or group meeting.

What are the tasks involved in Stage 3 of the Boeing A&T Team Development Process?

Attack larger problems
Review team measures
Control inventory
Schedule team training
Perform equipment maintenance

What is a team charter?

A team charter is an explicit, written document that offers guidelines, rules, and policies for team members. It often includes:

a mission statement;
values that guide behavior;
structural issues such as logistics, meeting agendas, task responsibilities, and target dates;
methods for group decision making;
processes for dealing with conflicts; and
methods for resolving problems with team members.

What are affirmed values in a team charter?

Group declaration of shared values/virtues. Values guide behavior. Examples: Promptness, open communication, trustworthiness, best efforts, respect, open-mindedness, honoring commitments, accessibility and responsiveness, involving all team members in the decision-making process, and high-quality work product.

What is assumed in outside intervention according to the team charter?

Assumes conflict is social – directed towards person not position, reconciliation improbable, may impact the team mission, may require intervention by someone who holds positional power over the team.

What does the "Supports Team" do in the Boeing A&T Team Development Process?

Help in problem solving
Share budget responsibility
Ask team to lead in solving problems

What should every project team define to express a project commitment?

Every project team should define its own set of core values that express a project commitment to honor each individual and an individual commitment to serve the project.

How does a team charter differ from a project charter?

This is not the same as a project charter, which is a contract for the work to be performed.

What do structural issues in a team charter include?

Articulated objectives, task clarification, performance metrics, timelines, etc. Examples: Logistics, meeting agendas, task responsibilities, target dates for completion, maybe the role of leadership?

What is the purpose/benefit of firing a team member in a team charter?

Group-developed protocols for dismissal. What do you do with a chronic underperformer?

What are the tasks involved in Stage 4 of the Boeing A&T Team Development Process?

Manage team performance
Continually improve quality, cost, and cycle time
Identify own jobs
Perform team budget; track costs and take accountability
Select team members

What is one reason people participate on teams?

Have a say in decisions that affect work.

What is one proposal for core values related to respect?

Respect for the individual.

What does residual interest involve in a team charter?

A priori determinations on ownership/equity, residual compensation, or related issues.

What benefits have researchers found for teams with charters and clear expectations?

Researchers have found that team performance improved for teams with charters and clear expectations. Benefits included:

Reduced intra-group conflict
Improved speed of making decisions
Better decision quality
Stronger shared values
Higher group member satisfaction
Reduced exposure to litigation

What does the "Delegates Authority" do in the Boeing A&T Team Development Process?

Provides support
Support multiple teams

What considerations are there for group decision making in a team charter?

Majority rule? Unanimous agreement? Consensus required? Best made by team leader or specialist? Tie breakers?

What are some criteria to judge team effectiveness?

Did the team achieve goals, for example quality improvement?
Did team act quickly, and realize results timely?
Did the team maintain or increase its strength as a unit, i.e., its human capital?
Did the team preserve or strengthen relationship with rest of the organization?

How can participating on teams enhance career prospects?

Enhance promotion or job opportunities.

How are truth and honesty regarded in the proposal for core values?

Truth and honesty are held in high regard.

What are the ingredients for successful teams?

Clarity in team goals
Improvement plan
Clearly defined roles
Clear communication
Beneficial team behaviors
Well-defined decision procedures
Balanced participation
Established ground rules
Awareness of group process
Use of scientific approach

What is a benefit of participating on teams related to knowledge?

Learn more information.

What is said about service in the proposal for core values?

Service without sacrifice is not service at all.

How does participating on teams affect personal achievement?

Enhance feeling of accomplishment.

What personal motivations might people have for participating on teams?

Address personal agendas.

What altruistic reason might people have for joining teams?

Want to genuinely help the organization.

What social benefit is associated with team participation?

Be in a comfortable social environment.

What do people enjoy that is associated with team activity?

Enjoy recognition and rewards associated with team activity.

The question on the page originate from the summary of the following study material:

Quality Management

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