Human Resource Roles - Changing roles and expectations

3 important questions on Human Resource Roles - Changing roles and expectations

One of the models to describe the role of an HR manager is the model of Tyson '87. Tyson distinguishes three models:
- Clerk of works model
- Contract manager model
- Architect model

Describe above roles.

- Clerk of works model is a model in which personnel management is only an administrative support activity with no involvement on business planning.

- The contract manager model; HR is focused on institutional practices and problem solving.

- Architect model; an integrated system between line and HR managers.

Another model to distinguish expectancy in HR roles is the model of Caroll. He distinguished the HR roles into three types:
- Delegator
- Technical expert
- Innovator

Describe the above roles.

Delegator; line managers are primary implementers of HR systems.

Technical expert; specific HR skills are required

Innovator;  HR managers recommend new approaches in solving HRM-related problems such as productivity and abseteeism.

Storey and Ulrich also described the HR roles within an organization.

Roles storey:
- change makers
- Advisors
- Regulators
- Handmaiden

Roles Ulrich
- Change agents
- Strategic partner
- administrative expert
- employee champion

What are the differences and what are the similarities between these theories?

Overlap:
Story as well as Ulrich distinguished strategic vs tactic/operational roles. Both also have a change management role in it.
The advisors can overlap with strategic partner.
The regulators can overlap with employee champion
The handmaiden can overlap with the administrative expert.

Differences:

Storey distinguished the HR roles based on two requirements:
- the extent to which the role is inventionary (vindingrijk)
- Strategic vs tactic choises

Ulrich distinguished the HR roles based on the following two requirements:
- Operational vs tactic
- people vs process oriented.

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