Summary: Topic 5: Behavioural Science
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1 Communication Skills Model
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What is the bottom-up approach of empathy?
Automatic or unconscious process that allows recognition of another's emotional state -
What is the top-down approach of empathy?
Conscious cognitive process that allows us to explain and predict our own and other's behaviour -
What is the consensus model of patient-dentist interaction?
Dentist is a gatekeeper who gives an individual access to sick role for acute dentistry The acute disesase prevents fulfilment of social roles, work, and duties. -
What is the mutual dependence model of patient-dentist interaction?
Mutual dependence = activity-passivity model + guidance-cooperation model + mutual participation model
These determine the patient's experience of illness.
1. Activity-passivity = can the patient participate? (unconscious or incapable)
2. Guidance-cooperation = for forms of acute illness
3. Mutual participation = for forms of chronic illness -
What is the conflict model of patient-dentist interaction?
Conflict model
1. Degree of conflict
2. Assumption (active dentist with passive patient)
3. Divergence in cultural background -
What is the conflict and control model of patient-dentist interaction?
1. Paternalisitic = high dentist but low patient control
2. Mutualistic = equal control
3. Consumerist = patient is simply a client/consumer
4. Default = both take little control -
What are the 3 egos of the transactional analysis (TA) model?
1. Parent = "taught" concept of life, formed by external events and influences throughout childhood
2. Adult = "thought" concept of life, neither trying to control nor react
3. Child = "felt" concept in life, comes out when dominated by anger and despair -
What are the two subcategories of each parent and child egos of transactional analysis?
Parent mode
1. Controlling
2. Nurturing
Child mode
1. Free
2. Adapted -
What are the social characteristics associated with non-compliance?
Individual's social situation
Lack of social support
Family instability or disharmony
Patient's expectations and attitude towards treatment
Residential instability
Environment that supports nonadherent behaviour
Conflicting demands
Lack of resources -
What are the personal characteristics associated with non-compliance?
Demographics
Sensory disability
Type and severity of psychiatric disorder
Forgetfulness
Lack of understanding
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