Conflict and communication in teams

17 important questions on Conflict and communication in teams

What are the three conflict types according to (Three types of conflict - Jehn, 1997)?

Task conflict = "what conflict"
Process conflict = "how conflict"
Relation conflict = "how dare you conflict"

Different ideas, perspectives, viewpoints about content of the task itself, refers to what type of conflict (three types of conflict - Jehn, 1997)?

A what conflict

Incompatibilities about how the work should be done, refers to what type of conflict (three types of conflict - Jehn, 1997)?

A process conflict
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Interpersonal tensions, frictions and resentment, refers to what type of conflict (three types of conflict - Jehn, 1997)?

A relationship conflict

True or false: task conflict has a negative effect in decision making and negative effects in other team types?

False and true

True or false: relationship conflict has no effect in decision making teams and negative effects in other team types?

True and true

What are the 7 conflict resolution strategies proposed in "conflict type, conflict management and team outcomes - Behfar et al. (2018)"?

Voting
Compromise or consensus
Discuss or debate
Open communication
Idiosyncratic solutions
Avoided or ignored
Rotating responsibilities

What is meant with a pluralistic strategie in "conflict type, conflict management and team outcomes - Behfar et al. (2018)"?

Conflict resolution strategies that apply to all in the group

What is meant with a particularistic strategie in "conflict type, conflict management and team outcomes - Behfar et al. (2018)"?

Conflict resolution strategies aimed at satisfying or containing individual members

What is meant with a reactive strategie in "conflict type, conflict management and team outcomes - Behfar et al. (2018)"?

Conflict resolution strategies applied in reaction to existing problems

What is meant with a preemptive strategie in "conflict type, conflict management and team outcomes - Behfar et al. (2018)"?

Conflict resolution strategies planned to preempt negative effects of conflict

A pluralistic and reactive strategie focusses on creating explicit rules by reacting to previous disruptions by restructuring and clarifying expectations, what will happen to performance and satisfaction in "conflict type, conflict management and team outcomes - Behfar et al. (2018)"?

Performance will increase and satisfaction will decrease

A pluralistic and preemptive strategie focusses on equity by foreseeing problems and preemptively organizing to eliminate disruptions, what will happen to performance and satisfaction in "conflict type, conflict management and team outcomes - Behfar et al. (2018)"?

Performance will increase and satisfaction will increase

A particularistic and reactive strategie focusses on adhocracy by reacting to previous problems by focusing on minimizing individual misery, what will happen to performance and satisfaction in "conflict type, conflict management and team outcomes - Behfar et al. (2018)"?

Performance will decrease and satisfaction will decrease

A particularistic and preemptive strategie focusses on equality by anticipating how group decisions impact individual feelings, what will happen to performance and satisfaction in "conflict type, conflict management and team outcomes - Behfar et al. (2018)"?

Performance will decrease and satisfaction will increase

What could be an effective conflict resolution strategie for task conflicts in "conflict type, conflict management and team outcomes - Behfar et al. (2018)"?

Open conversation
Discussion

What could be an effective conflict resolution strategie for process conflicts in "conflict type, conflict management and team outcomes - Behfar et al. (2018)"?

Rotating responsibilities
Discussion
Compromise
Vote

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