Psychological Safety in Teams

20 important questions on Psychological Safety in Teams

True or false: high performing teams under-reported errors because they didn't feel safe to report them in "psychological safety - Edmondson & Bransby, 2023"?

False

True or false: low-performing teams under-reported errors because they didn't feel safe to report them in "psychological safety - Edmondson & Bransby, 2023"?

True

What is (team) psychological safety in "psychological safety - Edmondson & Bransby, 2023"?

The shared belief held by members of a team that it's okay to take risks, express ideas and concerns, speak up, or admit mistakes without fear of negative consequences
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Can you name 8 signs of psychological safety in "psychological safety - Edmondson & Bransby, 2023"?

Give and receive feedback
Raise issues and concerns
Disagree
Ask for clarifications
Ask difficult questions
Ask for help
Offer solutions to problems
Admit errors

What are important beliefs of the team's psychological safety in "psychological safety - Edmondson & Bransby, 2023"?

If you make a mistake on this team, it is not held against you
Members of this team are able to bring up problems and tough issues
People on this team sometimes accept others for being different
It is safe to take a risk on this team
It isn't difficult to ask other members of this team for help
No one on this team would deliberately act in a way that undermines my efforts
Working with members of this team, my unique skills and talents are valued and utilized

Psychological safety is a perception related to the consequences of taking interpersonal risks in "psychological safety - Edmondson & Bransby, 2023", can you give examples of such risks?

Admitting a mistake, asking a difficult question and disagreeing, etc..

Psychological safety is a perception related to the consequences of taking interpersonal risks in "psychological safety - Edmondson & Bransby, 2023", in what case is the role of psychological safety minimal?

For sharing good news or best practices, or for any behavior lacking interpersonal risk, psychological safety's role is minimal

True or false: psychological safety is often not the ultimate goal but rather a factor for enabling other goals (mostly seen as moderator) in "psychological safety - Edmondson & Bransby, 2023"?

True

Between psychological safety and performance, what four zone's can teams be in, in "psychological safety - Edmondson & Bransby, 2023"?

Comfort zone (high psychological safety, low performance)
Apathy zone (low psychological safety, low performance)
Anxiety zone (low psychological safety, high performance)
Learning zone (high psychological safety, high performance)

What was the goal of the google project "Aristotle"?

To identify key factors that contribute high performing teams

Why was the google project called the google projects "Aristotle"?

Aristotle - "the whole is greater than the sum of its parts"

What 5 key factors did the google project "Aristotle" identify

Impact of work
Meaning of work
Structure and clarity
Dependability
Psychological safety

What is the difference between team psychological safety and team psychological safety climate strengt, in "psychological safety and team performance (Fyhn et al., 2023)"?

Team psychological safety: mean level of psychological safety
Team psychological safety climate strength: measure of sharpness of teams psychological safety - a climate gets stronger the more the team members share the same perception

True or false: team psychological safety is negatively related to team performance in "psychological safety and team performance (Fyhn et al., 2023)"?

False

True or false: teams low on psychological safety are better off when team members do agree on the level of safety in "psychological safety and team performance (Fyhn et al., 2023)"?

False

True or false: teams low on psychological safety are better off when team members do NOT agree on the level of safety in "psychological safety and team performance (Fyhn et al., 2023)"?

True

The positive effect of high team psychological safety is greatest when members agree that there's a high level of psychological safety (i.e., high psychological safety climate strength) in "psychological safety and team performance (Fyhn et al., 2023)"?

True

What is a safe outlier in "psychological safety and team performance (Fyhn et al., 2023)"?

Low team psychological safety, but one member that perceives high psychological safety

True or false: teams low on psychological safety perform worse, but having one safe outlier seems to boost performance in "psychological safety and team performance (Fyhn et al., 2023)"?

True

True or false: in "task conflict and psychological safety - Bradley et al., 2012" there is evidence that there's a positive effect on performance of task conflict when there's high levels of psychological safety?

True

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