Evaluating employee performance

6 important questions on Evaluating employee performance

Effective performance appraisals systems are ...? (give 4 answers)

- Job related and based on a job analysis
- properly administered
- provide specific feedback
- use appropriate raters

What are the 10 steps for performance appraisal proces?

1. Determine purpose of appraisal
2. Identify environmental and cultural limitations
3. Determine who will evaluate performance
4. Select the best appraisal methods to accomplish goals
5. Train raters
6. Observe and document performance
7. Evaluate performance
8. Communicate appraisal results to employees
9. Make personnel decisions
10 monitor legality and fairness of the appraisal process

What 3 decisions are to be made within step 4, selecting the best methods to accomplish goals

Decision 1: what will be the focus (trait, task, competent, goal, contextual)
Decision 2: weighted dimensions (are there aspects more important than others)
Decision 3: how to rate performance
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What are common rating errors, when evaluating performance?

- halo or horns effect
- range restriction (leniency, strictness, central tendency)
- location errors (proximity, contrast)

AI systems are increasingly take over decisions, previously made by humans, related to people management, as well in evaluation. What are some uses of AI in evaluation?

- monitoring
- qualifying
- comparing
- evaluating

What are some issues with algorithmic evaluation?

- feelings of constant surveillance
- employees policing each-other
- loss of privacy
- accuracy concerns
- lack of transparency

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