Attitudes and behavior in organizations
9 important questions on Attitudes and behavior in organizations
What are 3 ways of organizational commitment?
- Continuance commitment (I have invested too miuch time into this job to leave now)
- Normative commitment (I think that people these days move from company to company too often)
Job engagement is the extent to which employees are involved with, committed to, enthusiastic, and passionate about their work. It exist of different components, name 3:
Absorption - attention to work, flow
Vigor - putting a lot of effort
Without job engagement en pleasantness, workers can end up in work addiction or burnout, describe the model of burnout, work engagement and workaholism among highly educated employees:
- lowest to highest activation
- Unpleasant to pleasant
4 outcomes
- work engagement (high activation + pleasant)
- job satisfaction (low activation + pleasant)
- burnout (low activation + unpleasant)
- work addiction (high activation + unpleasant)
- Higher grades + faster learning
- Never study anything twice
- 100% sure, 100% understanding
How do organizations optimize for employee engagement?
What are the background factors in the theory of planned behavior?
- Individual: Personality, mood, emotion, intelligence, values, stereotypes, general attitudes, experience
- Social: Education, age, gender, income, religion, race, ethnicity, culture
- Information: Knowledge, media, intervention
We have certain tendencies when we try to determine wether the cause is internal or external, what is this tendency?
- more positive attributions and hence attitudes towards the self
- in others, we tend to underestimate external factors and overestimate internal factors, especially when others are more unfamiliar and behavior is negative (e.g. A student submits an incomplete assignment - assumed low effort)
What are the tendencies around the self-serving bias?
We tend to ascribe our own failure to external causes (my boss hates me) and in others to internal causes (he is not good enough)
What are some examples of how affect influences behavior?
- Negative emotions make people become more critical of others and therefore may be less willing to help them. They can also make people become more attentive and focused and drive them to analyze a situation more carefully
There are 4 major social influences on behavior, name them and explain them briefly
- social loafing (ringelmann's rope pulling experiment): ringelmann asked participants to pull on a rope both alone and in groups. He found that when participants were part of a group, people made less of an effort than when working individually
- social identity
- work group diversity
The question on the page originate from the summary of the following study material:
- A unique study and practice tool
- Never study anything twice again
- Get the grades you hope for
- 100% sure, 100% understanding

















