Empolyee satisfaction and commitment
15 important questions on Empolyee satisfaction and commitment
Research suggests that job satisfaction is a relatively stable construct across time and jobs, what kind of people are constantly satisfied with their jobs?
- self-esteem
- self-efficacy
- internal locus of control
What is the influence of the discrepancy theory on job satisfaction?
- decreased satisfaction
- decreased organizational commitment
- increased intent to leave organization
What are 5 factors employees should keep in mind for job satisfaction?
- fit: vocation, job, organization, coworkers and supervisor
- climate: social learning/information processing theory
- needs: Maslow, ERG, Two factor
- resources: equity theory, organizational justice
- growth and challenge: job rotation/enrichment/enlargement, job characteristic theory
- Higher grades + faster learning
- Never study anything twice
- 100% sure, 100% understanding
For my 1st exam I got a C. Then, I started looking for ways to learn better and I came across Study Smart. Since then I have scored a A+, A, A- and another A. I highly recommend it to everyone who wants to hear it. I am so happy with it!!
I was struggling to finish all my first-year subjects for 3 years. Then I discovered Study Smart, which helped me to finish all of them within 3 months.
Because of StudySmart, things are going well in many ways. Before, I always had study stress and no time for anything. Now I feel calm and confident (because of the program). I used to score a B, now I usually score an A or A+.
Hey Chris, I really want to thank you very much for developing the platform, I usually got around C for my exams, now I scored an A+, an A and a A- !!
Since using Study Smart, my average has increased significantly. I even completed a statistics course with a A+ while I'm bad at statistics. I took on extra courses this year, because of Study Smart. Thanks so much!
Ever since I started studying with StudySmart I passed all my exams !!! No more re-sits!! At first, I was happy with a pass and now I only get good grades. Many thanks!
I aced all the courses I studied with Study Smart. For law, I first scored a D, and now an A! I’m 100% sure that I’ll pass all the courses I study with Study Smart.
I always thought I studied well. My grades were fine. I could never have imagined that applying these study skills would have such a huge and direct impact on my grades, my speed and the pleasure I have in learning.
For the first time, I finally feel totally confident about the way I learn. I have the perfect overview and make great progress in terms of speed and the grades I get. Thanks, Chris!
I immediately started to enjoy learning again, and my grades soared. All of a sudden, everything went better. I highly recommend Study Smart to all students..
Being able to create my materials online made the process of studying so much smoother and quicker. I no longer have to spend a huge amount of my time on creating my summaries.
At first, my notes were a mess. Now I use Study Smart to take my notes in a perfectly structured way. It helps me to save a lot of time and do other things I enjoy.
Students that study with Study Smart get better grades. The system applies all the learning methods in such a way that both well-performing students and students who struggle perform much better.
Hi Chris, I would like to thank you very much. Last year I scored C on a course, and this year I got an A+ thanks to your method! Thank you very much!
The largest effect is that my child is more enthusiastic about school! Every parent wants their children to be happy at school, Study Smart made it happen.
In high school, I failed several exams, and that has really changed now. I actually needed this tool very much back then. Since I started studying with StudySmart, I haven't had any D's. My average score is now an A and those are results I would have never had in the past
With my old method, I passed only 3 out of 8 courses. Since I started taking my notes digitally in Study Smart, I have passed all my courses on the first try. For me, StudySmart takes away the stress of wondering if I will pass or not.
Thanks to StudySmart, I passed all my exams, and with better grades than before! On top of that, I have mastered a very good study method now, which I am confident will help me earn my degree.
What is the organizational justice theory about?
- Distributive justice: perceived fairness of decisions made in an organization (e.g. Did one manager get a higher budget?)
- Procedural justice: perceived fairness of the methods used to make decisions (e.g. Are all capable employees able to apply for an internal vacancy?)
- Interactional justice: perceived fairness of interpersonal treatment (e.g. Does every employe get the same amount of attention from the supervisor?)
What is the chance for growth and challenge about?
- Job enlargement: employees are given more tasks at the same time
- Job enrichment: employees receive more responsibility over tasks and decisions
- job characteristic theory: certain aspects of a job will make it more or less satisfying depending on the particular need of the worker
- self-directed teams/quality circles: employees discuss work issues and make recommendations
Absenteeism, in one survey 65% of absence was due to other reasons than sickness, name the top three reasons:
- needing to relax
- catching op on sleep
How to reduce stress and increase attendance?
Reducing stress- overload
- conflict: peers or supervisors
- boredom
- safety issues
Creative incentives
- rewards for attending: financial incentives, paid-time programs, recognition programs
- discipline for not attending
- clear policy and record keeping
What are the costs of absenteeism?
- overtime for other employees
- decreased productivity of other employees
- temporary help cost
- client satisfaction reduction
- employee morale
Turnover costs are estimated to be 20% of annual salary for the position + hidden costs (effectiveness drop, overtime of employees covering vacancy, etc). There are 4 views, name them
- some turnover is healthy, U-shaped relationship between turnover and performance, very low or high levels lead to low performance
- negative effect of turnover is strongest when organizations turnover rate is low and this effect diminishes as turnover rates climb
- effect of turnover on organizational performance is mediated bu the strength of an organizations HR efforts, turnover will most affect organizations that spend time and money to develop employees
What can predict/ foreshadow turnovers?
- absenteeism
- job performance
What are the best proximal predictors of turnover?
organizational commitment
job search
comparison of alternatives
withdrawel cognitions
quit intentions
What are the best distal predictors of turnover?
stress
work group cohesion
autonomy
leadership
distributive justice and promotional chance
How to reduce turnover?
- match the market
- use job evaluation to ensure internal equity
- offer retention/tenure bonuses (stay for pay)
selection issues
- conduct realistic job previews
- look for person organization fit
- study predictors of people who leave
organizational issues
- provide training
- show appreciation
- mediate conflicts
- meet employee needs: safety, social, growth
What is meant with counterproductive workplace behavior (CWB)?
What is meant with lack of organizational citizenship behavior (OCB)?
The question on the page originate from the summary of the following study material:
- A unique study and practice tool
- Never study anything twice again
- Get the grades you hope for
- 100% sure, 100% understanding
