Summary: Workplace Well-Being
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1 Lecture 1 introduction
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What is a short definition of stress?
Stress is a non-specific response of the body to any demand -
How can job stress be defined?
Job stress can be defined as the harmful physical and emotional responses that occur when the requirements of the job do not match the capabilities, resources, or needs of the worker -
What's the difference between stressors and strains?
Stressors are defined as the stressful events that cause strains -
True or false: low (under stimulation) can cause high levels of stress, just like high (overstimulation)?
True -
What are some extreem forms of under stimulation that cause a lot of stress?
Being imprisoned and basically all forms where senses are blocked from experiencing anything. In extreme forms this can even cause death. -
What is the opposite of a burn out?
A bore out (to little pressure, stress) -
What are some physical reactions to to much stress?
Headache, heartburn, rapid breathing, increased depression, insomnia, weakened immune system, high blood sugar, high blood pressure, risk of heart attack, pounding heart, fertility problems, erectile disfunction, missed periods, stomachache, low sex drive, tense muscles, etc -
What does the work-home interference refer to, also called the spillover effect?
The transfer of stress from one life domein to another, such as from work to home, often manifesting as emotional, behavioral or psychological consequences -
What does the emotional contagion effect refer to, also called the crossover effect
It refers to the fact that emotion can be transferred from one person to another, such as positive emotion in one person have a positive affect on stimulating positive emotions in the other, and the same goes for negative emotions -
What is the most common source of stress at work?
1. Having to deal with difficult costumers, patients, pupils, supervisors
2. Pressure due to time constrains
3. Working to tight deadlines
4. Working at high speed
5. Long or irregular working hours
6. Poor communication within the organization
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