Mistreatment and Harassment
24 important questions on Mistreatment and Harassment
What is workplace mistreatment?
What is described by the following: All forms of workplace ... are antisocial—meaning they harm the organization and/or its members —and deviant, as they violate social norms. However, they differ in key dimensions, including intensity, intent to harm, target specificity, and frequency of occurrence
What are broad types of workplace mistreatment?
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What are more specific types of workplace mistreatment?
Can you name 7 constructs of workplace mistreatment?
bullying,
emotional abuse,
incivility,
mobbing,
social undermining,
victimization
What are the estimated prevalence rates of different types of workplace mistreatments?
Incivility 71%
Ostracism 71%
Abusive supervision 13%
General mistreatment 42%
Verbal aggression 15-75%
Physical aggression 2-29%
What are 6 mental consequences of workplace mistreatment?
Depression
Lower core self-evaluations
Burnout
Worsened job attitudes
PTSD
What are 6 psychosomatic consequences of workplace mistreatment?
Dizziness
Stomachache
Headache
Backache
Fatigue
What are 5 physical consequences of workplace mistreatment?
Cardiovascular disease
Physiological problems
Chronic disease
Health problems
True or false: employers are legally obliged to monitor and prevent psychological risk factors that contribute to stress at work, including behaviors such as bullying, harassment and discrimination?
True or false: employers are NOT legally obliged to monitor and prevent psychological risk factors that contribute to stress at work, including behaviors such as bullying, harassment and discrimination?
What is the 'bad apple' perspective on workplace mistreatment?
What is the evidence for the bad apple perspective in workplace mistreatment?
- trait anger and aggressive personality
- low self-control capacity
- low emotional intelligence
What is the perspective in this example: Attempts to profile potentially aggressive employees are not supported by the data. Perhaps because of the seeming simplicity in the notion of being able to exclude violent individuals from organizations, the notion of “profiling” potentially aggressive employees during the selection process is often touted as one way of limiting workplace aggression.
What does the data say on the bad apple perspective and trying to remove or exclude bad apples from company through selection?
Are some target more prone to becoming victims?
What is the 'victim precipitation' theory?
Some individuals are more prone to becoming victims. Can you name 4 reasons why?
- Poor performance
- Being a perpetrator themselves
- Mental health problems
- anxiety, low social competence, low self-esteem and low self-determination
What is the critique of the victim precipitation theory?
What is the 'bad barrel' perspective on workplace mistreatment?
Can you give 4 examples of factors that play a role in the bad barrel perspective in workplace mistreatment?
- leadership
- role stressors
- mistreatment climate
- injustice
Workplace mistreatment occurs through different stages, name all 5 stages?
2. Trigger events (disagreements, missed deadlines)
3. Perpetrator reactions (attributions, emotions, attitudes)
4. Moderators (personality, mood, self-regulation, history)
5. Victim interpretations and outcomes
What are 4 environmental factors that increase abuse in workplace mistreatment?
- Perceived injustice (distributive, procedural, interactional)
- Situational constraints / stressors (role conflict, role overload, ambiguity)
Stage 5 of workplace harassment, in the bad barrel perspective, is victim interpretations and outcomes. On what factors does the victim's reaction depend on?
- Mood
- Perceived intent
- Frequency & intensity
- Relationship to perpetrator
- Number of perpetrators
The question on the page originate from the summary of the following study material:
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- Never study anything twice again
- Get the grades you hope for
- 100% sure, 100% understanding
