Summary: Introduction To Business Administration

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  • Management Chapter 1: Innovative Management

    This is a preview. There are 11 more flashcards available for chapter 31/08/2015
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  • What is one of the most significant responsibilities of senior business managers?

    Develop new strategies for the future success of the organisation.
  • Name the four management functions and their description.


    • Planning: Identifying goals and resources for future organizational performance.

    • Organizing: Assigning tasks, delegating authority and allocating resources.

    • Leading: The use of influence to motivate employees to achieve goals.

    • Controlling: Monitoring activities and taking corrective action when needed.
  • What are the learning intentions by the end of Chapter 8?

    • Analyse the meaning and purpose of business strategy
    • Analyse the meaning and purpose of strategic management
    • Evaluate approaches to developing business strategies including Blue Ocean, Scenario Planning, SWOT, PEST, Porter's Five Forces, Core Competence, Ansoff Matrix, Force-Field Analysis and Decision Trees
  • Explain the importance of 'effectiveness' and 'efficiency'.


    • Effectiveness: degree to which the organizations achieves goals.

    • Efficiency: use of minimal resources to produce desired output.
  • What is the definition of strategy according to the chapter?

    "Strategy is how we get from where we are now to where we want to be in the future."
  • Explain the difference between a company and an organization.


    Company = mainly focuses on making profit

    Organization = social entity that is goal directed and deliberately
    structured
  • What are SMART objectives?

    Specific, Measurable, Achievable, Relevant, Time-bound goals.
  • What skills are required to be a successful manager?


    1. Conceptual Skills: cognitive ability to see the organization as a whole
    system

    2. Human Skills: ability to work with and through other people


    3. Technical Skills: understanding and proficiency in the performance of
    specific tasks
  • What are the three stages of strategic management?

    1. Strategic Analysis: Assess current position
    2. Strategic Choice: Decide long-term direction
    3. Strategic Implementation: Allocate resources and evaluate
  • Many managers often fail to comprehend and adapt to the rapid pace ofchange in the world. List common mistakes that are made.


    • Poor Communication
    • Failure to Listen
    • Poor Interpersonal Skills
    • Treating employees as instruments
    • Failure to clarify direction and performance expectations
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