The workplace - Meetings (Has anything been decided in the meeting?)
11 important questions on The workplace - Meetings (Has anything been decided in the meeting?)
Which six stages do business meetings usually have?
- Meeting preparation
- Opening of meeting
- Discussion of the agenda
- Closing of meeting
- Post-meeting effects
What happens during the meeting preparation?
What happens during the opening of meeting?
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What happens during the closing of meeting?
What happens during the post-meeting effects?
What is the general consensus regarding meetings?
Which features do meetings share?
- The role of the chair usually consists of opening and closing the meeting, introduction of items on the agenda, moving between agenda items, turn allocation, sanctioning inappropriate conduct.
- Some significant linguistic features and key words are identifiable: personal pronouns, back-channels, hedges, specialised lexis, evaluation.
- Turn-taking dynamics are related to the status of the individuals and to their level of expertise.
- Factors significant in the participants' perceived expertise and status.
Which four categories of factors are significant in the participants' perceived expertise and status?
- generic social category (race, ethnicity, gender), appearance (attractiveness, height), age, education;
- generic behaviours: language (accent, grammar), dress (wealth, style), bearing (poise, style, confidence), dominance (expressing anger, eye contact, posture expansion);
- specific attributes: task experience (tenure, level), task qualification (certifications, specialised degree), task specialisation (job title), past task success (awards, cv);
- specific behaviours: non-verbal task confidence (factual tone, fast/fluent speech, relaxed posture), verbal task confidence (claiming expertise), and task skill (citing facts, performing analyses, proposing solutions).
What are some of the concerns facing non-native speakers in their participation and performance in meetings?
- Interrupting speakers spontaneously; communicating difficult messages politely; fine-tuning statements diplomatically
- Interrupting speakers sometimes difficult as is expressing small but important differences in opinion/feeling
- This limitation does not prevent me from participating but I feel less efficacy in expressing my thoughts
- Difficulties in finding adequate words for immediate reaction in a discussion. Then it is easy to be quiet. This is in comparison with discussions in my mother tongue
- Difficult to understand speakers who speak in low volume and/or too fast
What happens during the discussion of the agenda?
Which two ways of problem-solving patterns in the meeting exist?
- Linear: each problem is solved before moving on to the next.
- Spiral: issues related to a problem may occur several times at different points of the discussion.
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